FAQs

If you have any questions or concerns, please read our FAQs. If your question hasn't been answered, please contact us.

 

★ How do I care for my Sprinkles?

Please keep Sprinkles sealed in the resealable bag or jar they come in and store in a cool, dark place out of direct sunlight and heat as some sprinkle colours may fade or sweat.

What is the use-by date for Sprinkles?

Sprinkles are best used within 6 months of opening. We are pretty sure you won't have them sitting around that long though! 

Do you have any current Sprinkle specials?

YES! Please refer to the pink bar at the top of our website which will have all details on any current specials. Also, feel free to sign up to our Sprinkle Squad (bottom right of website) and you will receive the latest on exclusive sales and fun news!

★ How long before I receive my order?

Please see our Shipping Policy.

★ What are the ingredients in the Sprinkles?

Our Sprinkles contain many ingredients, even more for our Sprinkle Mixes so please see the description of each product to see their ingredients. You may also see a general version of our Ingredients list here.  (We are working on getting all product ingredients listed ASAP)

★ Are your Sprinkles Vegan, Gluten or Allergy Free?

Most of our Sprinkle Mixes are NOT vegan, gluten free, dairy free or egg free at this time. Please check individual product descriptions.

★ Are your Sprinkle Mixes halal or kosher certified?

Unfortunately, all of our Sprinkles are NOT Halal or Kosher Certified.

★ Do you accept custom orders?

Custom orders are currently closed until further notice. We occasionally accept these on a case by case basis with a MOQ of 1kg, so please contact us if you are still interested.

★ Do you accept cancellations or returns?

For health and safety reasons and due to the nature of our product we do not accept returns. We carefully mix and pack your order to ensure you receive the best in quality but if you do find a problem with your order please contact us immediately

★ Do you accept wholesale or bulk orders?

Wholesale applications are currently closed until further notice. We can supply most of our mixes in a bulk 500g or 1kg option. Please email us to discuss your needs.