If you have any questions or concerns, please read our FAQs. If your question hasn't been answered, please contact us.
★ How do I care for my Sprinkles?
Please keep Sprinkles sealed in the resealable bag or jar they come in and store in a cool, dark place out of direct sunlight and heat as some sprinkle colours may fade or sweat.
★ What is the use-by date for Sprinkles?
Sprinkles are to be used within 6 months of opening. We are positive you won't have them sitting around that long! The main ingredient in Sprinkles is sugar and because sugar is a natural preservative mixed with other preservatives they last quite a long time providing they are kept in a cool, dark place out of direct sunlight and heat.
★ Do you have any current Sprinkle specials?
YES! Our current special is our $1 off per deluxe sprinkle mix when ordering 3 or more - This makes each sprinkle mix only $11! Use the coupon code DELUXE to receive this offer while checking out. Please check our facebook and instagram pages as that is where we will announce any sales or specials that may be happening.
★ How long before I receive my order?
Please see our Shipping Policy.
★ What are the ingredients in the Sprinkles?
Our Sprinkles contain many ingredients, even more for our Sprinkle Mixes so please see the product description of each product to see their ingredients. You may also see a general version of our Ingredients list here.
★ Are your Sprinkles Vegan, Gluten or Allergy Free?
Unfortunately, all of our Sprinkles are NOT vegan, gluten free, dairy free or egg free at this time.
★ Are your Sprinkle Mixes halal or kosher certified?
Unfortunately, all of our Sprinkles are NOT Halal or Kosher Certified.
★ Do you accept custom and personalised orders?
Custom and Personalised orders are currently closed until further notice. We do still accept these on a case by case basis, so please contact us if you are still interested.
★ Do you accept cancellations or returns?
We gladly accept cancellations within 24hrs of your purchase (we are almost certain you won't need to do that! :D) but due to the food nature of our product we do not accept returns. We carefully mix and pack your order to ensure you receive the best in quality but if you do find a problem with your order please contact us immediately.
★ Do you accept wholesale or bulk orders?
YES! We now accept wholesale and bulk orders but these are limited. Please email us to discuss your needs. Bulk ordering options will be available on our website soon.